Frequently Asked Questions
Everything you need to know about your Klassy shopping experience.
How long does shipping typically take?
Standard orders are processed within 2-3 business days. Once shipped, domestic delivery usually takes 5-7 business days, while international shipping can take 10-15 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return window for most items in their original, unworn condition with tags attached. Please note that certain clearance items or intimate apparel may be marked as final sale.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking link to monitor your package's journey in real-time.
Are your products true to size?
Most of our items are designed with a standard fit. We highly recommend checking the specific size guide located on each product page to ensure the perfect fit for your body type.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options through Klarna and Afterpay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.